How Should You Build Your DevOps Organization And Design Your Software Architecture?

DevOps team structure plays a crucial role in fully leveraging DevOps benefits. As such, organizations should ensure that the team is built with the right people with a clear definition of DevOps roles and responsibilities. They’re responsible for the entire software release cycle from planning to development and delivery.

devops org chart

Blocking categories may impact your experience on the website. There are many ways and different steps to take in order to organize DevOps teams. The steps outlined above are by no means the only way to pursue DevOps. Organizations will have to choose the steps and structures that work best for them. The drawback is that, if you don’t have engineers whose sole focus is DevOps, DevOps can end up becoming a secondary area of focus within your organization. The trick to avoiding this pitfall is to make sure that whomever you assign to your DevOps team-within-a-team gives equal priority to DevOps and the primary team’s focus.

The organization chart they never showed you

Feel empowered to make decisions based on your current circumstances and adjust from there. Here are some possible combinations of various types of product teams. It’s a good idea to have, at a minimum, one operations person per team. Give your engineers the privilege of being able to focus and dig deep into their work. A cross-functional team works best in medium to large organizations. You may already have a Python or Go developer who’s passionate and curious about infrastructure and configuration management.

devops org chart

All this requires a significant cultural shift from the traditional approaches. Git enables a great amount of flexibility in developer workflows and integrates with nearly every relevant tool devops org chart in the developer ecosystem. There’s no limit on the amount of Git repos that can be added to a project. To manage this, you should encourage everyone in your team to become a generalist.

Collective DevOps ownership

However, simply adding new tools or designating a team as DevOps is not enough to fully realize the benefits of DevOps. In our DevOps Trends survey, we found that more than two-thirds of surveyed organizations have a team or individual that carries the title “DevOps” in some capacity. Different teams require different structures, depending on the broader context of the company. In order to implement these core ideas, it’s important to have an org chart software that can easily manage different scenarios and quick changes.

Provide the autonomy for each team to choose their tools and processes while not drifting away from a shared tool strategy and centralized visibility and monitoring. Soft skills are the most important requirement in a DevOps team structure. Compared to technical skills, soft skills are harder to teach your employees. So, ensure that your employees are creative thinkers, team persons, communicate well and are ready to learn. More than speaking, they should listen and translate the information into actionable insights.

Application development management, therefore, becomes efficient and easy. CloudOps or DevOps architects are responsible for leading the development and operations teams, analyzing the system, and automating the DevOps and cloud solutions. They implement best practices and use the right tools and technologies to automate various processes, such as using container orchestration to automate deployments on the cloud. The DevOps/CloudOps architects are also referred to as integration specialists as they analyze and implement deployment strategies throughout the project. Ultimately, their goal is to speed up software development and deliver the product faster.

It is increasingly clear that relying on a single, static organizational structure, like the org chart or matrix management, is untenable for effective outcomes with modern software systems. Instead of a single structure, what is needed is a model that is adaptable to the current situation—one that takes into consideration how teams grow and interact with each other. Team Topologies provides the evolutionary approach required to keep teams, processes, and technology aligned for all kinds of organizations. In these new product and service oriented DevOps teams, availability, quality, performance, information security and compliance are everyone’s daily job.

How to improve DevOps team structure

As the DevOps team collaborates with multiple departments and people, providing them with the right tools and technologies is very essential. Seamless communication across the organization cannot be ignored. Using the right chat tools and communication tools is recommended. Alert escalation and incident management tools play a handy role in helping members receive timely alerts and keep themselves updated with what’s happening across the infrastructure. They can integrate monitoring tools and share a common workflow. Implementing automation across the process is also important.

  • Well, the capacity planning process goes something like this.
  • With monitoring tools, continuous feedback, and alerting tools, teams detect and respond and resolve issues along with a post-mortem process.
  • Emily Freeman is a technologist and storyteller who helps engineering teams improve their velocity.
  • In a DevOps environment, automating security rules is important too.
  • What we want to do now is create multiple product teams, multiple application teams across the top that are leveraging both the new platform as well as connecting into the enterprise systems.

I was working with a very large automotive manufacturer in the United States, and I was talking with somebody from their ops team. I was poking at these roles, trying to understand exactly what theirs looked like, and I said, “Who’s responsible for capacity planning? ” And, I kid you not, the individual from this organization pulled up the it manual and said, “See, it says right here, we’re responsible for capacity planning.” It was that rigid. There was one group that was responsible for capacity planning across this entire spectrum.

Models for Structuring a DevOps Team

Sometimes, though, a DevOps silo is required to support deployment. DevOps acts as a middleman between dev and ops, creating an anti-pattern. With this structure, the team is formed to collaborate better around deliverables, like product designs or how to release applications. DevOps culture and Agile Transformation share a lot of the same principles with teams being self-organised, cross-functional, and empowered.

devops org chart

These systems, however, will tend to move, particularly while you’re still making the DevOps transformation at a pace that is not quite the same cadence as the daily or multi daily releases that are happening by the App teams. But how do I keep the application teams from exhausting the resources that are in the platform? They are deploying the platform, they’re configuring it, they are monitoring it, they are upgrading it when they need more capacity, or upgrading it to the next version. They’re doing the same things but they have their own products that they’re working on. Now there’s another product team, and that is the platform team.

Create a team for each distinct product or feature team

Ideally, team members have shared goals and values, collaborate continuously, and have unified processes and tooling. They are responsible for the entire lifecycle of the product, from gathering requirements, to building and testing the software, to delivering it into production, and monitoring and maintaining the software in production. Only by understanding how and why the other team works can both teams work better in collaboration. The teams should meet throughout the design process for the project and after the project is launched to ensure it remains running smoothly. Building and running these highly complex, interconnected software systems is a team activity, requiring the combined efforts of people with different skills across different platforms.

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DevOps Responsibilities: Cloud migrations

The Team Topologies approach brings new thinking around effective team structures for enterprise software delivery. Project teams are built by people from different functional silos. DevOps’ advent has transformed the software development landscape, bringing cross-functional teams of developers, operations, and QA to seamlessly collaborate and deliver quality in an automated continuous delivery environment. With Quality Engineering and Quality Assurance going hand in hand, QA teams are happier now as quality is not just their job, but it turns into DevOps Team responsibilities.

Perhaps it is easiest to start with some examples of anti-patterns — structures that are almost always doomed to fail. These organizational structures bring with them some significant hurdles to success. In the 1980’s, Jack Welsh, at the time the CEO of General Electric, introduced the idea of the “boundaryless organization” in a process that became known as GE Work-out.

Security Doesn’t Have to be Hard

IT support is another important team that should be integrated into the DevOps lifecycle. It should be automated to match the speed and scale of agile development. When developers push code to production, they can convey known errors to the support team. Similarly, Kbs related to incidents and problems should be communicated to all members so that everyone is educated about issues and incidents. This is when DevOps transformation begins in the new cloud environment. Under the guidance of the DevOps architects, DevOps engineers build DevOps processes such as CI/CD pipelines along with a continuous monitoring loop using a customized tool stack to begin operations in a phased manner.

Because we believe teams should work the way they want, rather than the way vendors want. A DevOps team mindset differs from traditional IT or scrum teams as it is an engineering mindset geared towards optimizing both product delivery and product value to the customers throughout a product’s lifecycle. The focus on products over projects is one hallmark of digital transformation. And as companies seek to be quicker in responding to evolving customer needs as well as fend off disruptors, the need to better manage the end-to-end product lifecycle has become a crucial differentiator.


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